General Terms and Conditions

 

Overview

 

This website is operated by Orthotal. Throughout the site, “we,” “us,” and “our” refer to Orthotal. We provide this website—including all information, tools, and services—subject to your acceptance of the terms, policies, and notices stated here.

By visiting our site and/or purchasing from us, you use our “Service” and agree to these Terms of Use (“Terms”), including any additional terms and policies referenced here or linked by hyperlink. These Terms apply to all users, including visitors, customers, merchants, vendors, and content contributors.

Please read these Terms carefully before using the site. If you do not agree to all the terms, you may not access the website or use the Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store are also subject to these Terms. You can review the latest version at any time on this page. We may update or change parts of the Terms by posting revisions on the site. It’s your responsibility to check for changes. Continued use after changes are posted constitutes acceptance.

Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services.

 


 

1) Online Store Terms

 

By agreeing to these Terms, you confirm you are at least the age of majority in your state/province, or you have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws). You must not transmit worms, viruses, or destructive code. Any breach will result in immediate termination of your Services.

 


 

2) General Conditions

 

We reserve the right to refuse service to anyone, at any time, for any reason. You understand your content (excluding credit card data) may be transferred unencrypted over various networks and adapted to technical requirements. Credit card data is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission. Headings in this agreement are for convenience only.

 


 

3) Accuracy, Completeness & Timeliness

 

We are not responsible if information on this site is inaccurate, incomplete, or not current. Materials are provided for general information only and should not be the sole basis for decisions without consulting primary, more complete, or more timely sources. Your reliance is at your own risk. Historical information may not be current and is for reference only. We may modify site content at any time but have no obligation to update information. You agree it’s your responsibility to monitor changes.

 


 

4) Changes to Service & Prices

 

Product prices may change without notice. We may modify or discontinue the Service (or any part/content) at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuation.

 


 

5) Products or Services

 

Some products/services may be available exclusively online and in limited quantities, and are subject to our return policy: https://orthotal.com/pages/ruckgabe-und-ruckerstattung

We strive to display product colors and images accurately, but cannot guarantee your monitor’s display. We may limit sales by person, region, or jurisdiction; limit quantities; change descriptions; or discontinue products at any time. Any offer is void where prohibited. We do not warrant that product quality, services, or information will meet your expectations, or that errors will be corrected.

 


 

6) Billing & Account Information

 

We may refuse any order and, at our discretion, limit or cancel quantities per person, household, or order (including orders using the same account, card, or billing/shipping address). If we change or cancel an order, we’ll try to notify you via the email and/or billing phone/address provided. We may restrict orders that appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information, and to promptly update details (email, card numbers, expiration dates) so we can complete transactions and contact you as needed.

See our refund policy for more details: https://orthotal.com/pages/ruckgabe-und-ruckerstattung

 


 

7) Optional Tools

 

We may provide access to third-party tools we neither monitor nor control. You acknowledge that access is provided “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement. Use of such tools is at your own risk; ensure you understand and agree to the relevant third-party terms. New features or services introduced in the future will also be subject to these Terms.

 


 

8) Third-Party Links

 

Certain content, products, and services available via our Service may include third-party materials. Third-party links may direct you to sites not affiliated with us. We are not responsible for examining or evaluating content or accuracy and assume no liability for third-party materials or websites. Review third-party policies before transactions; complaints or concerns should be directed to the third party.

 


 

9) User Comments & Submissions

 

If, at our request or otherwise, you send submissions (e.g., ideas, suggestions, plans, or other materials, collectively “Comments”), you agree we may edit, copy, publish, distribute, translate, and use them in any medium, without restriction and without obligation to: (1) keep them confidential; (2) compensate you; or (3) respond. We may (but are not obligated to) monitor, edit, or remove content we deem unlawful, offensive, threatening, defamatory, pornographic, obscene, otherwise objectionable, or infringing.

You warrant your Comments do not infringe any rights (copyright, trademark, privacy, etc.), and will not contain unlawful/abusive/obscene material or malware. Do not use a false email, impersonate others, or mislead us or third parties as to origin. You are solely responsible for your Comments and their accuracy.

 


 

10) Personal Information

 

Submission of personal information through the store is governed by our Privacy Policy: https://orthotal.com/pages/datenschutzerklarung

 


 

11) Errors, Inaccuracies & Omissions

 

From time to time, the Service may contain errors or omissions (e.g., product descriptions, pricing, promotions, offers, shipping charges, transit times, availability). We reserve the right to correct and update such information or cancel orders if information is inaccurate—at any time, including after you submit an order. We have no obligation to update information, including pricing, except as required by law. Any “updated” date does not imply all information has been modified.

 


 

12) Prohibited Uses

 

In addition to other prohibitions, you may not use the site or its content:

(a) for unlawful purposes; (b) to solicit unlawful acts; (c) to violate regulations/laws; (d) to infringe intellectual property rights; (e) to harass/abuse/defame/intimidate/discriminate; (f) to submit false or misleading information; (g) to upload viruses or malicious code; (h) to collect/track personal information; (i) for spam, phishing, pharming, pretexting, spidering, crawling, scraping; (j) for obscene or immoral purposes; or (k) to interfere with security features of the Service or related websites. We may terminate use for violations.

 


 

13) Disclaimer; Limitation of Liability

 

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that results will be accurate or reliable. We may remove or terminate the Service at any time, without notice. You agree your use (or inability to use) the Service is at your sole risk. Except where expressly stated, the Service and all products delivered through it are provided “as is” and “as available,” without any express or implied warranties, including merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall Orthotal or its directors, employees, partners, agents, contractors, suppliers, service providers, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages (including lost profits, revenue, savings, data, replacement costs, or similar), whether in contract, tort, strict liability, or otherwise, arising from your use of the Service or any product, or for any other claim related to your use, including errors/omissions or any loss/damage incurred through the Service or any content/product.

 


 

14) Indemnification

 

You agree to indemnify and hold Orthotal and its affiliates, partners, officers, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claims or demands (including reasonable attorneys’ fees) made by any third party due to or arising out of your breach of these Terms or violation of any law or third-party rights.

 


 

15) Severability

 

If any provision is deemed unlawful, void, or unenforceable, it shall be enforceable to the fullest extent permitted by law; the unenforceable portion will be severed, and the remainder will continue in full force and effect.

 


 

16) Termination

 

Obligations and liabilities incurred prior to termination survive termination. These Terms remain effective unless terminated by you or us. You may terminate by notifying us you no longer wish to use the Services or by ceasing use of the site. If we believe you have breached these Terms, we may terminate at any time without notice, and you will remain liable for all amounts due up to the termination date; we may also deny you access to the Services.

 


 

17) Entire Agreement

 

Our failure to enforce any right or provision does not constitute a waiver. These Terms and any policies or operating rules posted on the site constitute the entire agreement between you and us and supersede all prior agreements, communications, and proposals (oral or written). Any ambiguity shall not be construed against the drafting party.

 


 

18) Governing Law

 

These Terms and any separate agreements for Services are governed by the laws of Austria.

 


 

19) Changes to the Terms

 

You can view the latest version of the Terms at any time on this page. We may update or replace parts of these Terms by posting changes on our site. It’s your responsibility to check periodically. Continued use after changes are posted constitutes acceptance.

 


 

20) Medical Notice

 

Our Services are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Information and advice provided via Orthotal are for informational purposes only and do not replace professional medical advice. Always consult your physician before making changes. Orthotal is not responsible for health issues arising from information or instructions received via our Services. Any changes you make based on our Services are at your own risk.